This year, we're bringing Dreamforce to you!
Please join us December 7 - 11 for a week of HLS-focused customer-led events and webinars. We're excited to bring together our HLS Ohana to share industry points of view, demos, thought leadership and generate meaningful discussion.
Register Now: Once you've registered, you'll receive an email inviting you to peruse all the great content we have lined up and select the sessions most relevant to you!
You are invited to join a half-day virtual event bringing together Healthcare & Life Sciences industry peers in the SMB space to discuss the ever-evolving environment that constantly challenges the goal of improving the health and lives of patients, members, and employees.
We hope you can join us as we aim to create a platform for learning and sharing together. As we all continue to navigate this pandemic with new expectations for digital engagement, cross-team collaboration, and personalized experiences, we’ll share learnings and solutions to help us prepare for the next normal on a connected platform.
Join customer experience pioneer, leadership advisor and author of Chief Customer Officer 2.0, Jeanne Bliss, for a discussion focused on how leaders can build a plan to realign their company’s leadership, people and value proposition to their customer's shifting goals and priorities in the all digital future.
Jeanne Bliss pioneered the role of the Chief Customer Officer, holding the first ever CCO role for over 20 years at Lands’ End, Microsoft, Coldwell Banker and Allstate Corporations. She now guides the C-Suite on earning the right to customer-driven growth.
Join Matt Dixon for an intimate discussion on examining the customer experience to reveal what really makes customers loyal and disloyal. Matt will lay out the four key pillars of a low-effort customer experience, while delivering robust data, shocking insights and profiles of companies that are already using the principles revealed by the research, with great results.
An accomplished business researcher and writer, Matt is known for his frame-breaking, provocative work in the areas of sales, customer service and customer experience. He is the author of three bestsellers—The Challenger Sale, The Effortless Experience and The Challenger Customer—and he is a frequent contributor to Harvard Business Review. He is a sought-after speaker and advisor to management teams around the world, having presented his findings and insights at a wide range of industry conferences as well as to hundreds of senior executive teams, including those of many Fortune 500 companies.
Join Molly Ford, Vice President of Global Equality Programs at Salesforce, for a thought-provoking discussion on how to drive diversity in your organizations using data. Diversity and inclusion policies not only serve communities, but help companies extend their brand reach, build customer loyalty, and increase their bottom lines.
Molly Q. Ford is the Vice President of Global Equality Programs at Salesforce, responsible for creating Diversity and Inclusion programs and executing on the company’s core value of Equality.
Tony Prophet, Salesforce’s Chief Equality Officer will be convening a discussion on how Salesforce, as a company, is responding, in a programmatic and fundamental way, to racial inequalities. Tony will share Salesforce’s 4 pillars and facilitate participants sharing efforts in their respective organizations.
Tony Prophet is the Chief Equality and Recruiting Officer at Salesforce. In his role, he guides global recruiting programs fostering an inclusive lens at every step and works to build a workplace that reflects the diverse communities it serves while furthering Equality for all.
In his most recent work, Zone to Win, Geoffrey Moore addresses the challenge enterprises face when embracing disruptive innovations, even when it is in their best interests to do so. Join Geoffrey in an interactive discussion centered on meeting the challenge of disruption, including the unexpected global disruption of COVID-19.
Geoffrey Moore is an author, speaker, and advisor who splits his consulting time between start-up companies in the Wildcat Venture Partners portfolio and established high-tech enterprises, most recently including Salesforce, Microsoft, Intel, Box, Blue Yonder and F5 Networks. In his latest publication Zone to Win, Geoffrey focuses on the challenges companies face managing their core businesses while committing to next generation innovation at the same time.
Join Harvard Business School professor Linda A. Hill for a lively and thoughtful conversation on the meaning of leadership in the digital era. During this roundtable, she will share some of her team’s preliminary research on digital transformation and the role of technology as an enabler of agility and innovation, as well as some of the implications for leaders to manage their business, talent and overall environment.
Linda A. Hill is a Professor of Business Administration at the Harvard Business School. Linda Hill studies collective genius — the way great companies, and great leaders, empower creativity from many. Linda is also the co-founder of Paradox Strategies, and co-creator of the Innovation Quotient. She was named by Thinkers50 as one of the top ten management thinkers in the world in 2013 and received the Thinkers50 Innovation Award in 2015.
Join Adam Grant, renowned organizational psychologist, author, and Wharton professor, for a conversation on how COVID and other critical global influences are dramatically transforming three features of our work lives: job satisfaction, ethical leadership and trust. This is an opportunity for executives to connect in an intimate session for inspiration, thoughtful conversation, and networking.
Adam Grant is Wharton’s top-rated professor for seven straight years. As an organizational psychologist, he is a leading expert on how we can find motivation and meaning, and live more generous and creative lives. Adam has been recognized as one of the world’s 10 most influential management thinkers and Fortune’s 40 under 40. He is the author of four New York Times bestselling books that have sold millions of copies and been translated into 35 languages: Give and Take, Originals, Option B, and Power Moves.
Join Sheri Hinish, "Supply Chain Queen" and futurist, for an off-the-record conversation about leveraging this moment to influence and lead the change for sustainability within your organization and to build back better with what we have.
Sheri Hinish, known as the “Supply Chain Queen” is recognized as an IBM Futurist, a 2020 & 2019 Supply & Demand Chain Executive "Pro to Know," and among LinkedIn's Top 1% SSI in Supply Chain. She is a leading advocate for sustainable supply chains and 'supply chain with purpose' across social media and professional networks. Sheri helps brands and executives explore new school supply chain, sustainability, innovation, digital transformation, change leadership, and the power of diversity & inclusion to connect, influence, grow, and in the digital age.
Research shows that virtual teams can increase performance on multiple transformational capabilities: agility, collaboration, and even resilience if managed correctly. Join Keith Ferrazzi, New York Times bestselling author, for a facilitated dialogue on how to leverage virtual capabilities to make your team go higher together.
Keith Ferrazzi is an entrepreneur, bestselling author, and recognized global thought leader in the relational and collaborative sciences. Keith helps to identify behaviors that block global organizations from reaching their goals and to transform them by coaching new behaviors that increase growth and shareholder value.
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